Swing store now offer FREE & FAST SHIPPING anywhere in Australia. Shipping is also available to New Zealand at reasonable rates.

Shipping is FREE within Australia.

We deliver Australia wide & to New Zealand, promptly and reliably.

Delivery time will vary based on your location. Once a product has been shipped, you’ll receive a tracking number to follow your package as it makes its way to you.

Yes. Tracking options are available Australia wide. You will be able to track your order via the carriers email/link provided.

Yes, products sold at Swing store will have some sort of warranty or guarantee. Warranties do vary, dependant on the product.

Firstly, you must lodge a warranty claim for us to accept a product return or exchange, ideally the customer should not dispose of original packaging.

Within 30 days of purchase, if a customer has a change of mind products can be returned to Swing providing:

• Products are completely unused and brand new 
• Products are in their original packaging 
• The customer pays the return freight to Melbourne
• A return authority is obtained from [email protected]

Within 30 days of purchase, the owners can return a used product. This is providing:

• A return authority is obtained from [email protected] 
• It is in the original packaging 
• The owner pays the return freight to Melbourne 
• 20% restocking fee applies [of the full retail price]

Sorry, we do not offer Click & Collect option at this time.
Please call us to discuss specific delivery requirements.

We currently accept Visa, Mastercard, Paypal, and will be adding Zip finance facility for online orders soon.

Gift Cards can not be used online at present. We hope to add this facility soon.

Please contact us to discuss, we will be able to assist you.

All submitted online orders should receive a purchase receipt.
If you haven’t received a receipt of purchase, please contact us and we’ll assist you further.